Coaching Skills

 

Text Box: 315-668-2866
 Home
 Who Are We?
 Ready-To-Go Solutions
         Leadership       
                 Coaching Skills
                 Presentation Skills 
                 Interpersonal Skills
         Sales
                 Consultative Sales
                 Negotiations
                 Interpersonal Skills
                 Telephone Sales
         Customer Service
         STOREWAYS
                 Retail Services
                 Retail Management
 Customized Solutions
 Partnered Solutions
 Extras
 

Text Box: .

 




               
               
                 
               
       
               
               
               
               
       
       
               
               



 

 

 

 

 

 

Text Box: Text Box: Performance and 
Results Centered Coaching
Lead through Coaching is a unique program for any manager who influences the performance of others. It combines the skills of leadership with those of coaching to provide a practical proactive approach to a variety of everyday situations. The focus is on performance and results. During the workshop participants will learn, review, and practice the core LEADING skills that every leader needs: Listening, Empathizing, Asserting, plus Discovering and Deciding. After reviewing and gaining confidence in the core skills, participants will be provided with a coaching model which is applicable to a variety of change situations.
What Will Be Gained?

The ability to:
Develop others to act effectively and independently.
Build trust and rapport.
Develop a supportive team environment. 
Handle difficult situations with confidence.
Reinforce the behavior and performance of peak performers.
Effectively handle disruptive behavior.
Use power listening techniques to encourage conversation and self-assessment.
Anticipate and handle difficult responses.
 
                                                    
 
Text Box: Robert Burns Training Copyright 2005 All Rights Reserved