Negotiations

 

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Text Box: Negotiation Skills
Workshop
This skill based program helps sales reps as well as purchasing agents to improve negotiation performance through better communication and strategic skills. The focus is on "Other Centered Negotiations" applicable to big ticket or capital goods selling and buying situations. It combines listening, questioning and presentation skills to provide a practical proactive approach. In other centered negotiations the salesperson (or purchasing agent) helps the other person to arrive at a mutually agreeable solution. This creates a win-win situation for both parties. It involves focusing on the other person's needs as well as your own, jointly considering various options, and being able to clearly present your position in terms of value for the other person.  
What Will Be Gained?
Participants will increase their ability to:
  Plan for negotiations and adopt an negotiating attitude.
  Build trust and rapport with others in a negotiation situation.
 Understand various negotiation tactics.
Use power listening techniques to encourage conversation and provide information.
Handle objections and resistance.
Effectively and persuasively present your position and recommendations.
 
               

Text Box: Robert Burns Training Copyright 2005 All Rights Reserved